Privacy Policy

1. Our Commitment to Your Privacy

At Orbiting Himalayas ("we," "our," or "us"), safeguarding your personal information is fundamental to how we conduct our travel and mountaineering operations. Whether you are inquiring about a sacred yatra or booking a high-altitude expedition, we ensure your data is treated with strict confidentiality and top-tier digital security in compliance with Indian IT regulations and international tourism guidelines.

2. Information We Collect

To facilitate legal travel registrations, inner-line forest permits, helicopter reservations, and medical clearance across restricted Himalayan zones, we collect:

• Identity & Contact Data: Full name, government-issued photo identification (Aadhar card, Passport, or Voter ID), telephone numbers, email address, and emergency contact details.
• Medical & Physical Information: Age, dietary requirements, known allergies, prior high-altitude sickness history, and fitness self-declarations required for treks above 12,000 ft.
• Payment & Billing Data: Transaction references, billing address, and advance booking confirmations. (Note: We do not store credit card/debit card numbers directly on our servers; payments are processed via RBI-authorized secure gateways).

3. How We Use Your Information

Your data is collected strictly for operational and safety purposes:

• Acquiring mandatory entry permits from the Uttarakhand / Himachal / Ladakh Forest Departments and District Magistrate authorities.
• Arranging customized hotel stays, campsite logistics, transport vehicles, and insurance covers.
• Communicating pre-departure briefing guidelines, packing checklists, and real-time weather advisories.
• Responding to emergency rescue situations or coordination with local medical authorities if required during an expedition.

4. Data Protection & Third-Party Sharing

We **never sell, rent, or trade** your personal contact lists to external marketing agencies. We only share necessary identity details with official government departments (for permits), hotel partners, and transport providers directly involved in executing your itinerary. All digital data is stored using SSL/TLS encryption and strict administrative access limits.